Privacy Policy

Last updated: May 2026

For The House operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a smooth and secure shopping experience (“Services”).

Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.

By using our website and Services, you acknowledge that you have read and understood this Privacy Policy.

🌐 www.forthehouse.com.au

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

Including:

  • name
  • billing address
  • shipping address
  • phone number
  • email address

Payment Information

Including:

  • payment method details
  • payment confirmations
  • transaction information

Please note that payment information is securely processed through trusted third-party payment providers.

Account Information

Including:

  • usernames
  • passwords
  • account preferences and settings

Order & Transaction Information

Including:

  • products viewed
  • cart activity
  • purchase history
  • returns or exchanges

Communications

Including information you provide when contacting customer support or submitting enquiries.

Device & Usage Information

Including:

  • IP address
  • browser type
  • device information
  • network connection details
  • website interaction and browsing behaviour

How We Collect Information

We may collect personal information:

  • directly from you
  • automatically through cookies and tracking technologies
  • from Shopify and payment providers
  • from advertising and analytics partners
  • from third-party service providers assisting with our Services

How We Use Your Information

We may use your personal information to:

Provide Our Services

Including to:

  • process payments
  • fulfil orders
  • arrange shipping
  • manage returns and refunds
  • provide customer support
  • maintain customer accounts

Improve Your Shopping Experience

Including:

  • remembering preferences
  • personalising website content
  • recommending products

Marketing & Advertising

Including:

  • sending promotional emails
  • displaying personalised advertising
  • measuring advertising performance

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Security & Fraud Prevention

Including to:

  • verify accounts
  • detect suspicious activity
  • prevent fraud
  • protect customers and our business

Legal Compliance

Including complying with Australian laws and responding to lawful requests from regulators or authorities.

How We Share Information

We may share your information with trusted third parties including:

  • Shopify
  • payment processors
  • shipping providers
  • customer support platforms
  • marketing and advertising providers
  • analytics providers
  • fraud prevention services

We may also disclose personal information:

  • where required by law
  • during business transfers or restructuring
  • to protect our legal rights and customers

Relationship With Shopify

Our store is hosted by Shopify, which collects and processes personal information to help operate and improve the Services.

Information submitted through our website may be shared with Shopify and related service providers located in different countries.

To learn more about how Shopify handles personal information, please visit:

Shopify Privacy Policy

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • improve website functionality
  • remember preferences
  • analyse traffic and performance
  • personalise advertising

You can control cookies through your browser settings, however disabling cookies may affect website functionality.

Third-Party Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of 16.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Security & Data Retention

We take reasonable measures to help protect your personal information.

However, no online transmission or storage system is completely secure and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • provide Services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Your Rights & Choices

Depending on your location and applicable laws, you may have rights including:

  • requesting access to your personal information
  • correcting inaccurate information
  • requesting deletion of information
  • opting out of marketing communications
  • requesting data portability
  • objecting to certain processing activities

To exercise your rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

International Transfers

Your personal information may be transferred, stored, or processed outside your country, including in countries where our service providers operate.

Where required, we take reasonable steps to ensure appropriate safeguards are in place.

Data Usage

We may share your order tracking number, courier name, and transaction details with trusted tracking and logistics service providers to help verify shipping information and improve tracking functionality.

These providers do not use your personal information such as your name or email address for unrelated purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

📧 team@forthehouse.com.au
🌐 www.forthehouse.com.au